I was having a conversation with a ministry colleague this week and we were discussing the idea of creating a community of practice for employment service providers for a specific population. It reminded me of a few communities to which I belong, and some of which I have not visited in a while.  Future Skills Centre I was an early adopter of this community but was frustrated by the inability to find the information I needed. It appears that they heard from the community and have made some improvements. If you haven't visited in a while, I encourage you to try it out again. Career Development Professional Centre This is the second version of this community of practice as the initial platform did not accommodate French as it should. I have to say that I'm really enjoying this one, which is even better because of the posts below. Another post that I thought you might appreciate is from Anna Gordon who has compiled a reading list for Career Development Professionals.  If you signed up for the previous Career Development Professional Centre's CoP, I encourage you to sign up for the new one.    National Newcomer Navigation Network (N4) The resources on this pan-Canadian site are amazing. I can see that there are already 140 contacts from BC with many being from the ranks of ASPECT's membership. This CoP is a bit clunky to navigate but the resources available are excellent. As the fiscal year comes to a close and the new one begins, now is a good time to focus on building your tool belt of ideas to help you in the work you do. If anyone else knows of good CoP sites, please send them to me.  Janet Morris-Reade, CEO ASPECT BC

Correction  In last week's Aspectives, I mistakenly gave a new name to one of my ministry colleagues. My apologies to Ian Ross and his family for changing their family name to Powell. This is not the first time I've inadvertently renamed Ian, but I would like to apologize to him for doing it again. I will make every effort not to let it happen again. For those of you who don't know Ian Ross, he is the Executive Director of Program Policy & Development in the Ministry of Social Development and Poverty Reduction.

I have been hearing a lot from WorkBC contractors these past two weeks. Unfortunately for some, the guaranteed fee payments that were a part of the province's pandemic relief measures will end on March 31st. 

Whether you are a WorkBC prime or subcontractor, you know firsthand that there are challenges to delivering these contracts. Compensating staff in line with the labour market and inflation pressures while adjusting programming to serve more multi-barriered clients who need longer interventions are just a few of the more significant ones. In our advocacy work, we ensure funders are aware of these types of challenges. 

Yesterday, ASPECT President Val Meaney and I met with Social Development and Poverty Reduction Assistant Deputy Minister Karen Blackman and her leadership team Kerry Taylor, Val Beaman, and Ian Ross. We discussed the impact of the ending of the guaranteed fees and the concern from contractors about the financial modelling moving forward. It was a productive and informative discussion, and we were able to gain clarity on some items that can have a significant impact on contract delivery. Thank you to all of the WorkBC contractors who participated in our ad hoc survey, our WorkBC "quick adjustments" discussion last week, and those who emailed and spoke to me this week to help me understand the complexities of a very complex contract. Thanks also to Karen Blackman and her team for taking the time to meet with us to listen to the emerging issues and to help deepened our understanding of the ministry's concerns. Thanks also to Val Meaney for volunteering her time and expertise at these meetings.

Yesterday's meeting was a perfect example of advocacy in action, working with our public service colleagues to find paths forward that support those who access employment services and supports in BC.

Janet Morris-Reade, CEO
ASPECT BC

 
Today marks the 3rd anniversary of when the pandemic hit ASPECT. Three years ago today, we hosted our first virtual annual general meeting and had our first COVID-19 member discussion. By the following week, nearly all members had decided that their staff's health and safety came before their employment contract obligations and closed their doors.
 
Next, we saw the biggest pivot of all time! Employment workshops and services that were almost wholly in-person switched to online. Computers were scavenged from workshop rooms, laptop loaning programs and policies were created, and ingenious ways of helping those without internet access received thumb drives or laptops loaded with content. The generousity of members in sharing resources was outstanding as plans for virtual services were quickly implemented and running within about three weeks. All this while others were trying to figure out how to log in remotely.
 
Three years ago, my world of work seemed to have changed forever. During this time, ASPECT hosted 216 virtual meetings, webinars, and workshops, including two fully virtual conferences. It's been both a gift and a curse: a gift because we got to know our members and their needs better but a curse because it ratcheted up my workload substantially. However, we are doing interesting work that excites me to come to work every day. Our research projects, Competency of Virtual Services for CDPs and Refocusing the Urban Lens for Rural and Remote Employment Services, would not have been possible without the pandemic engagement from ASPECT members. Our member contributions to CERIC's business survey mobilization project, 10 Ways Employers Can Address Their Talent Needs by Partnering with Career Development Professionals, are outstanding in that it took the expertise of our provinces' CDPs to create a practical tool kit.
 
Although exciting and dynamic, innovation can be exhausting, especially for those among us supporting clients with increasing barriers to employment. That's why when additional funding for a much-needed resource was announced this week, I was so excited. BC's Hub for Workplace Mental Health has excellent resources and contacts designed for Community Social Services providers. Run by the Canadian Mental Health Association BC, I think you'll agree that they have compiled a good resource building on their BounceBack® program.
 
It has been a busy three years but also an incredibly rewarding period as we continue to adjust to the changes in the way we work and the new challenges, such as the ever-changing labour market, that lie ahead. Thank you to all of you who have been with me on this wild ride.

Janet Morris-Reade, CEO
ASPECT BC

An Apology

At our ASPECT conference last November, we offered a session on smudging that I have since learned was a huge misstep. Smudging is a sacred act that should not be taught to non-Indigenous people, especially by someone who is not a member of the host nation. I am horrified that I made this mistake in programming the conference and will make every effort to avoid making similar mistakes in future. My sincere apologies to those who attended the conference whose culture was disrespected. The pathway toward true reconciliation is filled with uncomfortable conversations and learning, and I would like to thank the ASPECT members who took the time to help me understand. The Federation of Community Social Services of BC is offering its Cultural Safety Training, which is a good first step of many toward understanding.

Extreme Early Bird Conference Registration

With fiscal year-end approaching for many of our members, we have opened up the ASPECT Conference 2023 registration and are offering Extreme Early Bird rates for those organizations that would like to invest now in their staff's professional development. We don't have a program or any presenters set right now, but a call for presenters will be going out next month. The theme this year is "Experts in Work Transformations" which reflects the work the sector does and the current labour market.

Join us at the Sheraton Vancouver Airport Hotel on November 2 & 3 this year. We will be sure to have the same high-quality learning opportunities on which you've come to rely.  

Advocacy of Note

As many of you have heard, a three-year extension is coming for the WorkBC contract with details coming soon. In the meantime, ASPECT has met a few times over the last two weeks with our public service colleagues in the Ministry of Social Development and Poverty Reduction. We discussed possible short-term adjustments that could be made to contract policies and what adjustment would need to be considered over the long term or the next contract.

In response, the WorkBC Advisory Committee will meet next week to discuss possible short-term adjustments, which will also be included in the committee white paper in development. It is crucial to share information with the ministry over the next 18 months as they work on creating the WorkBC 3.0 model. Please see the member consultations and meetings listed below that are not only for current WorkBC prime contractors but also for those who have feedback about the WorkBC 2.0 procurement process.

Janet Morris-Reade, CEO
ASPECT BC

I'm just catching up from being away, and there was excellent news in my inbox.

As you may know, ASPECT is a member of the Social Services Sector Roundtable Reference Group, which comprises about 40-50 social service umbrella organizations that help inform the Social Services Sector Roundtable. In the past, we collectively have advocated for changes to procurement, training supports, requests for funding, adoption of Truth and Reconciliation recommendations, and issues related to staff recruitment and retention for the sector. 

ASPECT contractors know wages, recruitment, and retention have been challenging in today's labour market. Earlier this month, David Galbraith, Deputy Minister for the Ministry of Social Development and Poverty Reduction, sent a letter to the Roundtable outlining plans to support contractors. Download the letter here. The following is an excerpt from the letter:

Given the significant negotiated wage increases, provincial funders are aware that the sector is concerned about the resulting implications for the non-union agencies and management salary compression.

Please be advised that the Province will provide the same percentage compensation funding lift to non-union and hybrid (partially unionized) agencies. Funding will also be provided to support management compensation increases consistent with the funding increases for union and non- union compensation. The funding applies to provincially funded services/positions only and are contingent on the completion of the 2022 CSSEA Employee Compensation and Turnover Survey and sharing the resulting agency-level compensation data with provincial funders.

We don't know the details of how this wage support will be coming and the administrative details, but I can tell you that ASPECT is working with our public service colleagues to figure that out. Stay tuned.

Janet Morris-Reade, CEO
ASPECT BC

In our Refocusing the Urban Lens for Rural and Remote Employment Services research report, we identified some systemic injustices in employment service contracting for those delivering services outside of urban areas. Now it is time to expand our discussion to include the broader picture. We hope that with our collective voice, we can provide the government with solutions for upcoming procurement opportunities. 

To this end, we will be having a series of employment service provider discussions addressing some of the areas for improvement that we have heard about. Please note that these discussions are for BC Employment Service Providers only.

New BC Bid System
Wednesday, March 1, 2023 at 1:00 - 2:00 pm (rescheduled for March 8)
Register Now


Work BC 2.0 - Unsuccessful Bidders
Wednesday, April 5, 2023 at 1:00 - 2:00 pm
Register Now


General Government Procurement Discussion
Wednesday, May 3, 2023 at 1:00 - 2:00 pm
Register Now

Again, these meetings will be open to all BC Employment Service Providers and will be a solutions-focus approach to answering the questions: what is working well? And what could be better? After all, you are the experts, and it's an opportunity for you to share your expertise collectively. 

I stumbled upon this video from 4 years ago created by the Human Service Council in New York. It touches on many issues I have been hearing about for years. It's a little funny, but it may be a bit hard to watch for those at the front line of procurement for their organization. Click on the image below for the link. 

You may also remember that ASPECT is working with about 50 other organizations on the Social Services Sector Roundtable Reference Group on issues of procurement as well. The Human Service Council video indicates that our challenges are not unique. 

Janet Morris-Reade, CEO
ASPECT BC

I’m on a flight home from Ottawa and the Cannexus conference as I write this. There was so much going on at the conference that it will take me a few days to process everything properly. Here are a couple of activities that might interest you: Career Development Advocacy CERIC organized a group of 50 leaders in the world of career development and employment services to discuss seven themes as an area of advocacy. Although the theme chosen to develop excluded a significant portion of those in the room, we had valuable discussions about career development and its intersection with other sectors. It was evident in the advocacy meetings and many of the roundtable discussions that Career Development is an economic driver and critical in this changing world of work. The new Career Development Professional Centre (CDPC) also has advocacy as a part of its mandate, with more information coming soon. It was an exhilarating day of discussions, and I look forward to the next steps. CDPC Announcement The Career Development Professional Centre announced its plans for free core career development training. Each course will have four modules: 1, 2, & 4 will be virtual, and module 3 will be two days in-person. ASPECT is contracted to host the in-person sessions in Prince George (April), Nanaimo (May), and Kelowna (June). The BCCDA will also host a two-day session with the dates to follow. The demand for these courses is expected to be high and will likely be available by application only. Details are coming. Also, the new online community of practice is up and running. If you registered for the previous one, you’ll need to register again because the virtual community is on a different platform. https://cdpc-cedc.ca/our-community/ Finally, I would like to thank ASPECT president Val Meaney who joined me in presenting the findings of ASPECT’s Refocusing the Urban Lens for Rural and Remote Employment Services to a packed room. We heard stories of those in the room who felt validated by their practice challenges. Our call to action is to collect stories, photos, and short videos to help bring the research to life. Take a moment to share your experiences at https://www.surveymonkey.com/r/rural-remote and watch the video below from WorkBC Merritt, which is coming to an Instagram story soon. Janet Morris-Reade, CEO ASPECT BC   L-R: Laura Heagy & Lori Forgeron of Workforce Development Consulting Services of Northern BC, Shannon Baikie of NIEFS, and Val Meaney of Val Meaney & Associates A packed room at our Rural & Remote session L-R: Sueling Ching of the Ottawa Board of Trade & Chamber of Commerce, Kris Tierney of the Human Resources Professionals Association, and Janet Morris-Reade of ASPECT in the panel "The Red Hot Labour Market: What It Means for Employers and Jobseekers" L-R: Kay Castelle, incoming CEO of CERIC, Candy Ho, CERIC President. Poorly-taken selfie by Janet Morris-Reade (apologies Kay & Candy)

Thanks to Deborah Petrovitch and Afreen Barkat of Community Futures Thompson Country for your submission. Share your story about delivering rural and remote employment services. https://www.surveymonkey.com/r/rural-remote  Read the report:  https://aspect.bc.ca/resources/Documents/Sector%20Reports/ASPECT%20BC%20Refocusing%20the%20Urban%20Lens.pdf

At this week's ASPECT members' meeting, we discussed possible knowledge mobilization efforts for the ASPECT Refocusing the Urban Lens for Rural and Remote Employment Services

 report. Although it represents months of community-based research, not all funders have time to read the full 46 pages. We need to help them understand the inequities succinctly and easily. The following are strategies we think may be able to help:

TikTok-Style Videos

Seeing is believing, and we are asking rural and remote service providers to record short TikTok-style videos for us to use in our social media campaign. We are looking for clips that follow the themes and topics of our report.

• Story related to distance: costs, logistics, available services, training, and transportation
• Story related to recruitment & retention of staff, clients, and community partners
• Story related to connectivity: broadband infrastructure, digital access, digital literacy
• Story related to contract challenges: funding suggestions, unique considerations, client type

Written Stories
We ask you to describe your experiences or those of your clients here. Consider one or more of the following prompts:
 

• How big is your service area, and what are some of the considerations you must make to deliver services in that area?
• How many hours do you spend coordinating out-of-town activities for you or your client to access services?
• What services are missing in yourarea (or difficult to access) that are easily available in urban areas?
• What is a problem faced in your community in providing wrap-around services? And how do you overcome it?
• What solutions do you use to help clients or deliver services that are outside the internet or cell service?
• Tell us about a client you helped that had to overcome significant obstacles to access service. For example, from our discussion groups, we heard that a service provider paid$125 for a taxi ride for a client to attend a job interview. Another placed a client at a homeless shelter because there were no accommodations available in the area they were sent to for training or assessments. 

Upload Photos
Upload a photo that shows your experiences delivering employment services in rural and remote regions. In this post, you will see some submitted by Workforce Development Consulting Services of Northern BC. If you are taking photos of clients, please ensure you have their permission to share. We have created an easy way to collect your stories and experiences

Please go to https://www.surveymonkey.com/r/rural-remote. We aim to inform and bring the data and recommendations within our Rural and Remote report to life.

Employment service providers are the experts in their communities who can see all perspectives of the workforce: job seekers, employers, changing employment conditions, and local economic development efforts. As professional practitioners, they stay up on these latest trends and innovations in employment readiness training while keeping an eye on provincial, federal, and global changes. This body of knowledge and experience is essential and is why we conduct research. It takes a snapshot of the conditions at the moment in time and provides critical information to policy and program makers.

The final report of our Future Skills Centre project, funded by the Government of Canada, is ready for release. The study Competency of Career Development Practitioners for Virtual Services is the cumulation of research from 2021 where we asked the questions:

1. What competencies related to virtual learning and facilitation need to become standard knowledge and practice in the industry?
2. What skills in offering virtual service do CDPs in BC currently have? and what do they lack?
3. How can pilot programs, based on the answers to questions 1 & 2, develop and offer competency training in BC?

We found that although there is a gap in competency for CDPs to deliver virtual services, this gap is widespread across all age groups. We also found that there is an opportunity to develop this training not only for BC but also across Canada. 

To see what is possible, take a look at the video prepared by our project partner, ETHOS Career Management Group. With part one of this project complete, we are pursuing further funding to make the learning concept outlined in the video a reality. 

Thank you to all of your who participated in this research. We couldn't have done it without you.

Other ASPECT research:

• Refocusing the Uban Lens for Rural and Remote Employment Services - November 2022
• WorkBC Advisory Committee Recommendations -- Coming soon

Janet Morris-Reade, CEO
ASPECT BC

Welcome back to those of you who were able to get a break over the holidays and a pat on the back for those of you who have been proposal writing this week. Here are a few updates for you:

Recruiting for 1 New ASPECT Board Member

We are looking for one new board member to round out our leadership team of 9 and are now accepting applications. Go to our website for more information and to apply. 


ASPECT Report Makes CERIC's CDP Top 10 for 2022

Kudos to everyone involved in the creation of the Refocusing the Urban Lens for Rural & Remote Employment Services report. Our work made it to CERIC's list of 10 notable career development reports from 2022. To be recognized amongst the OECD, LMIC, the Brookfield Institute, and the Canadian Career Development Foundation is a huge accomplishment. Thanks to Lindsay Purchase and CERIC for this recognition.

At the next ASPECT member meeting on January 18, we will discuss further knowledge mobilization efforts for this research. 

Finally, ASPECT president Val Meaney and I will present at CANNEXUS on Tuesday, January 24, from 1:30 - 2:30 pm. We are excited to take your voices to a national level as we inform decision-makers to re-focus the urban lens on employment programs. As an ASPECT member, you can register at a discount as a "supporting organization" for both the in-person and virtual conference. 



Career Development Professional Centre Basics Training 

At CANNEXUS, this year will be the official announcement for the CDP basic training program. It will be a fully self-paced, self-guided course that is freely available. The penultimate training sessions will take place in person. I am delighted to announce that ASPECT and the BC Career Development Association will host these sessions. The first one will be in Vancouver and follow the BCCDA Symposium. The other 3 will take place in Nanaimo, Kelowna, and Prince George, with each cohort comprising 15-20 students. I know you are all very excited about the prospect of this training. More info is coming in about 3 weeks.

In the meantime, go to the Career Development Professional Centre website to sign up for updates: https://cdpc-cedc.ca/. 

As you can see, it is a busy time of year. I haven't mentioned our continuing work to introduce ASPECT to new BC ministers and public service staff, which continues throughout this month and the next.

Janet Morris-Reade, CEO
ASPECT BC