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Member Survey Results

January 07, 2022 10:34 AM | Anonymous member (Administrator)

Happy New Year and welcome back to those of us who were able to take a break. 

Thank you to everyone who participated in our member survey at the end of December and congratulation to Sarah Holloway for winning the draw for a $25 gift card. The results of our member survey help us at ASPECT to see where we are meeting the needs of our members and where we might have work to do.

This year we had the highest response rate in history. That tells me that we have been successful in engaging members in the work we do but the results are not all sunshine and roses.

Why Belong to ASPECT?

When asked to provide their top 3 reasons why they belong to ASPECT, 61% said for the ASPECT conference with "advice on advocacy issues" and "opportunities to liaise with funding partners" tied for second place at 48%. Fourth place was our member meetings coming in at 41%.

Communications Followed

When asked which of the ASPECT communications they follow, almost 96% said the Aspectives newsletter. It is, for this reason, that we have tried to make it a priority to fill it with the latest news delivered as close to weekly as possible. In 2021, we published 46 editions of Aspectives and 47 in 2020. Five years ago, we published only 13 editions. 

Member Satisfaction

The final piece of data that I use to identify gaps in our work and our ability to meet the needs of our members is the satisfaction data. Although I am delighted with the overall results, it is clear that we have some work to do. When asked to rate their overall satisfaction with ASPECT, almost 84% of the respondents were either "very satisfied" or "somewhat satisfied." Clearly with almost 14% answering "neutral" we have some work to do.

Thank you again to all who participated in the survey. Your voices have been heard and we will act on your suggestions and feedback. A member organization such as ASPECT cannot always be everything to all people but we will always strive to be better. If your organization is not a member of ASPECT, please consider joining us to support the work we do.

Janet Morris-Reade

300 - 722 Cormorant Street | Victoria, BC | V8W 1P8

Toll Free: 1-888-287-4957
Telephone: 250-382-9675

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