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ASPECT BC Conference Program


WEDNESDAY, NOVEMBER 7, 2018

1:00 PM—4:30 PM - Pre-Conference Sessions*

Ministry Employment Services & Skills Best Practices Showcase

more details coming soon!

 speakers to be announced
ERGOS Environments (Engaged, Responsive, Growth Oriented Service)

The ERGOS Environments workshop is designed to provide front line workers and department managers with information and strategies that will promote collaboration, team cohesiveness, and an engaging client service culture. Exploring key factors in both Service provider and client engagement will assist attendees to create a centre environment and service dynamic that will promote success for both staff and centre clients, promote client enrollment and support retention.

Kyla Kershaw
Workforce Development Consulting Services of Northern BC

* Please note that there is a small additional registration fee for the Pre-Conference workshops.

Thursday, November 8, 2018

9:00 am—10:30 am 

 
Plenary: Welcome & Opening Keynote Julie & Colin Angus 

Through their own powerful stories and the inspiration they’ve found in others, Julie and Colin encourage us to recognize leadership traits in ourselves and others, and find ways to foster those abilities.  Fuelled by passion and commitment, leaders not only improve the world through their own actions but by the example they set for others.


10:30 AM—11:00 AM Refreshment Break

11:00 AM —12:30 PM Workshops:

Federalism in Action: the Devolution of Canada's Public Employment Service 1995-2015

Every developed country has a public employment service or PES that connects job seekers with employers through information, placement, and training support services. In Canada, jurisdiction over the PES has shifted four times over the past 100 years. Starting in 1996, responsibility for most PES services was devolved to provinces, territories and Aboriginal organizations. The federal government has retained primarily a funding, coordination and oversight role. The presentation focuses on how Canada’s public employment service is performing post 1996.
Dr. Donna Wood
We Speak Translate Project and Training

The We Speak Translate project is a first of its kind collaboration between Google Translate and the Inter-Cultural Association of Greater Victoria (ICA), BC, Canada, utilizing the Google Translate app for refugee resettlement and newcomer inclusion in communities. The project re-purposes the Google Translate app, as a tangible tool and symbol of welcoming communities, which value diversity and inclusion.  The project involves training community stakeholders, organizations and institutions in the Google Translate app.  Upon completion of the training, participants receive a We Speak Translate decal, a visible symbol of inclusion and commitment to promoting diversity and communication across language barriers.  Since the project launched in April 2017, over 2000 participants have been trained across Canada and beyond.
Kate Longpre, ICA
Leveraging Specialized Employment Supports

With tight budgets and long lists of To Dos, the “Leveraging Specialized Employment Supports” session will focus on how to build staff capacity by leveraging existing community resources and education programs. The session will provide an overview of employment demand initiatives, a look at the results and learnings from partnership programming, employer to employer networks and educational opportunities to build internal expertise. With both the BCWin Initiative as well as Ready, Willing & Able completing Phase 1 of programming, the session will look at the results and learnings from each initiative as well as how to capitalize on Phase 2 programming. Further, developments and resources from the President’s Group will be shared as well as how to utilize employer to employer networks. Finally, Jenna will share about Douglas College’s Employment Supports Specialty Program and how it has enhanced the work of career support practitioners.
Jenna Christianson-Baker, Douglas College
The Business Case for Building Healthy Teams

 “Are we getting the best return on our investment” is the most common question asked by business owners and investors. Their interest is the bottom line, the dollars -  is it  viable, is it sustainable? In the employment services business what do we see as the main investment – our main priority? Organizations where the main investment focus is on its workforce -  the front line workers  who work tirelessly, passionately every day to help the most vulnerable people transform their lives and communities, the return is very high. Why is that?
This session explores the factors and conditions which will ensure that the individual staff and the team as a whole, are creating outcomes which satisfy, the funder, the employer, the client and most importantly – each staff person.
 Judi Huta, Douglas College

12:30 PM—1:30 PM Lunch 

1:30 PM—3:00 PM Workshops:

Nonviolent Communication: A Relationship Game Changer

Are you or your clients looking to enhance personal and professional relationships? Would you or those you work with benefit from expanding your empathy and communication skills? Nonviolent Communication is a great addition to any “tool kit” in dealing with conflict resolution, or difficult or angry people.

As a part of the Work BC program, Holly has been facilitating Nonviolent Communication courses with clients as a group skills training course. It runs for 10 weeks for a total of 25 hours, and is based on the book and work by Marshall Rosenberg. She has found the commitment level of clients attending this course to be the highest out of any workshops or courses offered by Community Futures Boundary. Clients are hungry to enhance their communication skills and enrich their relationships.

In this workshop, you will learn the basics of Nonviolent Communication, try it out for yourself, and receive information about how you could facilitate a course at your organization.

Holly Hume
Community Futures Boundary
A Road Map from School to Employment

Employment during youth’s transition age – the period between ages 16 and 24 years when youth are progressing out of the school system into adulthood- is critical for adult employment and successful participation in other social activities. In the general population, the employment rate for transition age youth with disabilities is much lower than for youth without disabilities age 16 to 19.

While youth with complex disabilities have access to CLBC services and programs, youth that experiences less complex disabilities are normally falling through the cracks. The Ministry of Social Development and Poverty Reduction through the Employment Program of BC (EPBC) recognizes, that youth with disabilities transitioning from school to employment will require earlier interventions and specific supports and services to facilitate the attainment of suitable employment. As such, the EPBC has created an exception for contractors to provide services to youth with disabilities in their last year of high school.
Diana Delgado, Back in Motion Rehab Inc.
 Communication is the Key: CLBC To Work BC - Customized Employment

This proposed session will explore the importance of collaboration and share the lessons learned and best practices discovered through a one-year pilot project that saw individuals from CLBC’s PSI program referred to two Work BC centres (Midtown (Pacific Community Resources Society) & DTES (Open Door Group)) for Customized Employment services. Presenters will share how learnings from this pilot has influenced their approach to collaborative work and where they are headed from here. Workshop participants will explore what collaboration/best practices look like for them.
Christine Buchanan (ODG)
Patricia Leung (PCRS),
Jay Townsend (CLBC - PSI)
Shelley Gerber (CLBC)
Christina Baird (CLBC)
 It Takes a Village - How to Build and Maintain Community Partnerships

Have you ever heard the phrase “It takes a village to raise a child.” The idea behind this concept can relate to any group of multiple barriered people and the work that it takes to support their success. We want to give you strategies to improve working relationships with large and small services organizations. Help you to begin building strategies of working together to not duplicated work being done by competing agencies.

Have you ever struggled on how to put together a team? What do you look for and who would work well together? What can you offer as guidance? We will be discussing how to achieve team success and how to work together to move forward in the tough work that we do.


Debbie Holmes, S.D. 35 &
Jennifer Zakaib, Surrey – Newton Work BC

3:00 PM—3:30 PM Refreshment Break

3:30 PM—5:00 PM Workshops:

 

Making a Case: The Importance of Entrepreneurship/Self-Employment in our Industry - Why Business Coach credentials are as important as Job Coach certification

These comments seemingly reflect a lack of understanding concerning the role of entrepreneurship in our industry, and the difference in the skill sets required to assist clients. Small business is the backbone of the BC economy and needs to be taken seriously, starting with our funders and extending to those delivering services. 
 
Working with a client who will completely change their life by starting a business, contribute their own money (or get a loan) and essentially take on potential risk, is no easy task. It is challenging for those who have not gone through this endeavour to truly appreciate what it takes. As we often say at ETHOS “You don’t know what you don’t know”.
 
We will examine the case for entrepreneurship and have a look at what ETHOS is doing to address these issues, in this interactive hands-on workshop.
 Deborah Bromley and Tamara Cameron, Ethos Career Management
Navigating Conflicts with Clients, Co-Workers and Colleagues

With the increasing complexity of client cases, workplace diversity, and attention to mental health and wellbeing, it is essential to strengthen interpersonal competencies and communication skills. Avoiding conflict, though useful at times, typically doesn’t result in long-term solutions. Unmanaged conflicts can lead to Ineffective client service, complaints, grievances, absenteeism, disengagement, stress-related medical leaves, and, ultimately, loss of clients and staff. 
Learn how to minimize conflict through respectful and proactive interactions, de-escalate conflict when necessary, and effectively work through conflicts to strengthen relationships, build a sense of community, and achieve mutually beneficial goals.  It’s okay to disagree!

Leave this session with tips and strategies to effectively manage interpersonal differences, recognize and adapt to different conflict styles, and facilitate a healthy workplace where staff and clients are safe, fully engaged, and supported to thrive.
 Roberta Neault, Life Strategies Ltd.
Creating Trauma Informed Career Development Practices

Increasingly, as the labour market changes, we are seeing more and more clients in program delivery with multiple barriers to employment.  Many of those clients are survivors of trauma.  This workshop will provide participants with information to help determine when a client is demonstrating symptoms of trauma. We will explore the impacts trauma has on the career development process and practice concrete tools career practitioners can use in a meaningful ways within provincial and federal programs.
 
Please note: This is not intended to be a therapeutic training seminar.  It is an interactive seminar to provide Career Practitioners with some key tools to create trauma informed career development practices.
Seanna Quressette, Creating Intentional Change Inc.
Developing Leaders for the Future

The Employment services industry has experienced a steady turnover of leadership over the past 5 years as agency Executive Directors have retired from active work. Nurturing new leaders is important for the long-term health of the industry. This session will combine traditional theories on what qualities are required to become a good leader with thoughts and experiences from a manager and leader experienced in the employment services industry. Information will be presented for discussion and questionnaires may be used to assess strengths and areas for improvement, with the goal of encouraging new leaders to learn and grow.
Susan Steele
Island Work Transitions Inc.

5:30 PM—7:00 PM Networking Reception


FRIday, November 9, 2018

8:00 AM—9:00 AM Breakfast 

9:00 AM—10:30 AM Workshops:

 Public Policies: How to Demonstrate the Relevance and Impact of Our Actions?

The 8th International Symposium on Career Development and Public Policy was held in June 2017 in Seoul, South Korea. With more than 100 delegates from over 20 countries, career development leaders, researchers and policy makers were invited by the International Centre for Career Development and Public Policy (ICCDPP) to discuss labour market trends and promising practices. The symposium focused on four key themes: the changes in work organizations, relevant and effective career development programs, career professional training and development and building career development skills.

As career developers, we can help societies, individuals, and organizations to respond to and shape such changes in the labour market. Understanding the public policies that define our sector and other countries’ successes can guide us in our daily actions, in order to meet the different challenges facing our organizations and to respond more optimally to the needs of job seekers and employers. Members of the Canadian team at the 8th International Symposium will share global perspectives, the official Communique and Canada's Action Plan.

Valerie Roy, AXTRA & Roberta Neault, Life Strategies Ltd.
 Navigating the BC Public Service Job Application Process

In this interactive session, participants will gain insight into the BC Public Service hiring process. As the largest employer in BC with more than 200 different types of jobs located all around the province, the BC Public Service offers many different career opportunities. This presentation will provide information about the types of jobs available, what the BC Public Service offers employees, and an overview of the job application process. Participants will have the opportunity to learn and practice competency-based interview techniques in pairs or small groups. The BC Public Service is committed to recruiting and developing a well-qualified and efficient public service that is representative of the diversity of the people of British Columbia. To support employment equity and diversity in the workplace, we welcome applications from all groups. This includes women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity in the BC Public Service.
 Nancy Ali & Molly Patton, BC Public Service Agency
 First Step to Reconciliation

The training is designed to promote dialogue and create a safe space with agencies, organizations and institutions to build awareness of Indigenous peoples and enhance self-awareness. Let’s look at where we are and where we can start to make meaningful change.
Rhonda Terbasket, Okanagan Training & Development Council
Healthy Boundaries for Wholehearted Living - A Creative Art Workshop

In this 3 hour, 2 part art-making session participants will explore the idea of healthy boundaries, self-care, and effective communication. Art making will include some writing, sketching, and painting and will be accessible to all skill levels. The workshop will begin with an art warm-up activity introducing the topic and a variety of art techniques. Although the activity will focus on the workshop participant it could also be used with clients. Registration limited to 25 participants.
Alannah MacPhail, Art Therapist


10:30 AM—11:00 AM Refreshment Break

11:00 AM—12:30 PM Workshops:

Ministry Update

Join us to hear the latest developments from the Ministry of Advanced Education & Skills Training as well as the Ministry of Skills Development and Poverty Reduction.
Bindi Sawchuk, Ministry of Advanced Education & Skills Training & Chris Brown, Ministry of Skills Development and Poverty Reduction
PechaKucha

The art of precise presentations! Good PechaKucha presentations are the ones that uncover the unexpected -- unexpected talent, unexpected ideas. This is an opportunity for organizations to showcase their program or relevant topic to the conference participants.
Various Presenters
Healthy Boundaries for Wholehearted Living - A Creative Art Workshop
session continued

12:30 PM—2:00 PM Closing Luncheon & Leadership Awards 


300 - 722 Cormorant Street | Victoria, BC | V8W 1P8

Toll Free: 1-800-287-4957
Telephone: 250-382-9675

Email: info@aspect.bc.ca



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